Terms and Conditions

Safe Shopping:

You can shop at www.vagnavs.com online with confidence. We have partnered
with CARDSERV Inc., a leading payment gateway since 1998, to offer safe and
secure credit card and electronic check transactions for our customers.  

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP)
  transactions.
• Industry leading encryption hardware and software methods and security protocols
  to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

Privacy Policy:

Vagnavs.com in collaboration with CARDSERV Inc. is committed to protecting your privacy.
CARDSERV Inc. will not rent, sell or share any information about you with any third parties
nor use any personal information.

Merchandise Return/Refund Policy:

Items may be returned for exchange or a refund within ten (10) days of delivery.

• Vagnavs.com will not refund or exchange items damaged after being received by
  the customer.
  
• Customers will be billed if they return merchandise damaged. They will be charged for the cost of repair.
  
• Returned/exchanged items must be accompanied by the original invoice
• There must be a valid reason(s) for exchanges/refunds. They will need to be given within the 
  10 days of receiving the merchandise. If the reason(s) are not deemed valid, a $100 charge will be deducted from the purchase price
  of the navigation system package.
  
• A 15% Restocking fee will be charged if merchandise is returned after the 10 days of receiving it
  
• We advise that merchandise be sent back to Vagnavs.com in such a way that the
  package can be tracked (such as Fedex with "Signature Confirmation," or another
  carrier, such as UPS or DHL)
• The customer is responsible for shipping charges when sending merchandise back
  to Vagnavs.com for return/exchange
• Refunds include original shipping/handling charges and will be in the form of the
  original payment. However, we will only cover "Ground" shipping charges. Any additional charges will
  not be covered.
• Please allow 14-21 days for refunds or exchanges to be completed

Warranty:

• Effective June 25th, 2010.  We now will be offering a 12 month warranty on all navigation systems.
• Should the unit have a problem, we will exchange it with an exact replacement.
• If we cannot replace the unit, a full refund will be given.