Here are just a couple testimonials from previous customers. Along with their experience with our company.
delivery, great price, easy install, and perfect integration. I
especially like the fact that even though RNS-E was design for the B7
8H. It's a perfect for my B6 8H. Everyone thinks it's stock, which was
what I was going for. The best upgrade I ever did for my car. And thank
you for your outstanding customer service.
Todd C. Jacksonville, NC
The A4 RNS-E
package was a great deal. Installation was easy. The unit came already
coded for my car's configuration and was ready to plug in. Getting
everything needed for the installation from one place was extremely
valuable and time-saving. Support was great. Shortly after I placed my
order I received an email confirming the configuration of my car.
Responses to email were very fast. Thanks!
Jason S. Jonestown, PA
After looking at
several companies offering the RNS-E unit for my A4, I decided on
Vagnavs.com for several reasons. In attempting to contact other
sellers, I was never able to speak with someone, and if I did, the
companies offered so many other products that the person I spoke with
was unable to answer many of my questions.
When I contact
vagnavs.com I left a voicemail and my call was returned within the
hour. Brian at vagnavs.com was very helpful and knowledgeable about the
unit and was able to answer all my questions as they specify in VAG
After receiving my
unit, which was excellently packaged and arrived in mint condition, I
had a few more questions as to the functionality of the unit,
predominantly regarding the SD cards and music playback. Once again,
Vagnavs.com provided excellent customer follow up and service. Combine
this with the one year warranty offered by vagnavs.com and I think this
is an absolute win! I am extremely happy with my product, and choice of
vagnavs.com as the vendor! I know that if any issues arise, I can
contact them and they will do everything they can to make sure I'm
happy with my decision!
Aakash K. Edmond, OK
I just wanted to
take a moment to thank you for all of your help while replacing the
factory Symphony II radio in my 2005 allroad with an RNS-E head unit.
While I was
extremely pleased with all aspects of the service, equipment and
support, here's how I felt about all stages of the conversion:
Quick & honest
communication. When I initially contacted you with interest in an RNS-E
you were able to quickly size up my situation and identify the exact
parts needed for my retrofit. While you were out of RNS-E's with A6
faceplates when I initiated contact, you indicated more units were due
in and you would contact me as soon as stock arrived. Within a few
days, I got an email that the units were in stock and I proceeded to
make payment via PayPal.
Once payment was
made, I quickly got an automated confirmation email which was followed
by a personal email verifying all of the options I'd like. At this
point I also indicated a desire for expedited shipping so I'd have the
unit in hand by the weekend for the install. Unit arrived in perfect
shape in two days (one day faster than promised - thanks!). Included in
the package was the RNS-E unit, RNS-E manual, pin code, GPS antenna,
wiring harness, map DVD, 4 radio removal keys and a CD with
provided instructions, installation was very easy. I had a few minor
issues and was blown away by your fast responses and accurate answers.
You were even able to provide advice on adding a SAT radio and
Bluetooth module which weren't even purchased from you. That just
showed your commitment to customer satisfaction.
All said, the
experience went well from start to finish. I have recommended VAGNAV's
to several other Audi enthusiasts interested in the RNS-E retrofit
& I'd certainly do business with you again.
Thanks so much for your help with this project!
Chris V. Fairfield, CT
positive experience. The device and service were better than expected.
If I had any questions, they were answered in a very timely and
William S. Toluca Lake, CA